Murrieta School of Business: Topic: Communicating During Conflict: Skills for Dealing with Difficult Behavior
Date and Time
Tuesday Nov 10, 2015
9:00 AM - 10:30 AM PST
Tuesday, November 10, 2015 at 9:00 am
Location
at the Murrieta Chamber of Commerce
25125 Madison Ave., Suite 108
Murrieta, CA 92562
951-677-7916
Fees/Admission
free to Murrieta Chamber members
$25.00 for non-Members
Please reserve your seat by calling 951-677-7916
Contact Information
Rhonda Warner
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Description
Communicating During Conflict: Skills for Dealing with Difficult Behavior
Communication is an incredibly important part of our everyday existence. In Business, it is a crucial to have skills to deal with situations and behaviors that complicate everyday interactions. Yet, most people don’t have a technique, techniques or a plan to deal with difficult situations and people. Using techniques from multiple sources, including Verbal Judo by Dr. George Thompson, we will review, practice and apply effective and ethical persuasive techniques to promote cooperation.
Presented by: Miguel Aranda, Brandman University
