EVMWD Temporarily Suspends Water Shutoffs During Coronavirus Outbreak
Release Date: March 18, 2020
Contact: Bonnie Woodrome
Phone: (951) 674-3146 x8274
For Immediate Release
EVMWD Temporarily Suspends Water Shutoffs During
Lake Elsinore, CA – To assist customers struggling financially during the coronavirus (COVID-19) outbreak, Elsinore Valley Municipal Water District (EVMWD) will temporarily suspend water shutoffs due to non-payment and late payment fees.
“We want to assure our customers that the tap water will stay on as this incident progresses,” said Andy Morris, president of the EVMWD board of directors. “Since our customers’ health and safety are of the utmost importance and we understand the economic hardships this emergency is causing, EVMWD will suspend water shutoffs for non-payment through June 1.”
At EVMWD, the health and safety of customers and employees are always a top priority. The coronavirus will not impact water quality or availability.
“EVMWD is committed to providing its customers with safe and reliable water,” said Greg Thomas, general manager for the Elsinore Valley Municipal Water District. “The coronavirus has no impact on the quality or supply of your tap water. During this crisis, we are working diligently to ensure water and wastewater services are there 24/7, while scaling back other non-critical services to do our part in promoting community health and safety.”
The water that EVMWD provides to its customers meets or exceeds all state and federal guidelines. EVMWD uses chloramine treatment to eliminate pathogens, ensuring safe drinking water for its customers. Coronavirus transfers from person to person through respiratory droplets produced when an infected person coughs or sneezes. There is no evidence that coronavirus transfers through drinking water.
Frequent hand washing is a key part of preventing the transmission of coronavirus and EVMWD will ensure all customers continue to have access to this vital resource. Water shutoffs and late payment fees are suspended now through June 1, 2020, and the Board of Directors will re-evaluate this date based on the situation.
Customers who are facing adversity are urged to contact EVMWD at (951) 674-3146 to discuss assistance plans.
To further protect the health of the community, EVMWD’s lobby will be temporarily closed. Customers are encouraged to pay bills online at www.onlinebiller.com/evmwd or via phone at (951) 674-3146. Information on additional ways to pay is available at www.evmwd.com.
EVMWD will continue to monitor the situation and provide updates as necessary. Additional information can be found at www.evmwd.com or by calling (951) 674-3146 during regular business hours.
EVMWD provides service to more than 155,000 water and wastewater customers in a 97-square-mile area in Western Riverside County. The District is a sub-agency of the Western Municipal Water District and a member agency of the Metropolitan Water District of Southern California. Visit the EVMWD website at www.evmwd.com for additional information.